All of us hope never to fall ill, but this would be wishful thinking. When we do fall ill, we expect our doctor to be able to help us to tide over the crisis. However, it is a sad fact of life that most of us spend more time selecting a hairstylist than we do in choosing a doctor! Such an anomalous situation often results in our being unhappy with the medical care we receive. Invariably, patients stick to one doctor, even when they are not very happy with him, simply because their family has been going to him for years; or because "he knows my case". Others select a doctor on the basis of capricious reasons; for instance, because "he treated my cousin's friend's case successfully" or because "he is supposed to be the best." However, such reasons do not lead to efficient ways of finding a good doctor.
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