Tuesday, April 5, 2011
On the contrary, here is an example of a bad telephone call: 'I don't feel good. The doctor treats me for breathing problem. I take three breathing pills, one is green, one is white and one is real, and I ran out of the red one last week. While I have you on the phone, I think I have a fungus on my feet, can you suggest a prescription for something for that as well….'
Making effective use of the telephone can help to save both you and your doctor considerable time, effort and money! learn to use this instrument wisely and well.
Monday, April 4, 2011
Let me give an example of a precise and useful telephone call: 'I am an asthma patient and have had increasing wheezing today. I am not coughing up any mucus. I am using my albuterol inhaler every three hours but it doesn't seem to work. Last year when I suffered a similar episode, the doctor gave me prednisone and it worked, but the prescription is a year old. What should I do now?
Saturday, April 2, 2011
Sometimes, you may have to call a doctor after the clinic has been closed. Remember when you call a doctor after hours, he is trying to help you solve your immediate problem, not provide advice about your entire medical situation. Try to be specific in your complaint; you should know what medications you are currently taking and which of them has proved successful in the past. If you are not happy with the physician's advice or if you feel you are getting worse, go to the nearest emergency room at once.
Friday, April 1, 2011
When you reach your doctor or his assistant over the phone, be prepared to:
* Identify yourself.
* Get to the nitty-gritty quickly, especially if you've phoned after hours. (Have someone else call the doctor for you if you are unable to talk.)
* Define your problems and symptoms accurately but swiftly. Write them down and keep them near the telephone so you can report them quickly and completely.
* Report results of self-tests and other symptoms you have been keeping track of, such as a temperature of 101°F for two days, diarrhea that has lasted for 48 hours, and so on.
* Ask the doctor what you should do and write down his instructions carefully. Ask the doctor to spell out any word if you are unsure about it.
* Ask if and when you should call back, or if you should come to the clinic.
* Ascertain what complications could occur that may require you to hurry to the emergency room.
* Don't forget to thank the doctor for talking to you on the telephone!